At Your Lead Machine, we make sure no enquiry goes unanswered. Our Lead & Enquiry Management Services help businesses respond quickly, track every interaction, and turn interest into sales opportunities.
We handle enquiries from multiple channels; phone calls, emails, and web forms—ensuring your customers always receive a professional and timely response. By managing your enquiries effectively, we help improve customer satisfaction, reduce missed opportunities, and increase conversions.
How We Work
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Seamless CRM Integration: We can work directly within your existing CRM system, updating records, logging interactions, and tracking leads in real time.
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Multi-Channel Support: Our team manages calls, emails, and online enquiries, so every lead is handled efficiently.
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Fast Response Times: Quick follow-ups build trust and improve your chances of converting enquiries into paying customers.
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Clear Reporting: You’ll have full visibility of enquiry volumes, response times, and outcomes.
Whether you’re a B2B or B2C business, our enquiry management solutions give you the confidence that every customer touchpoint is covered.
📈 With Your Lead Machine, enquiries don’t get lost—they turn into growth opportunities.
View Case StudyFAQ
Lead and enquiry management is the process of capturing, tracking, and responding to customer enquiries from multiple channels such as calls, emails, and web forms. It ensures no opportunity is missed and helps businesses convert interest into sales.
Yes. We can integrate seamlessly with your CRM, logging enquiries, updating customer records, and tracking leads in real time. This ensures your sales team has accurate, up-to-date information to follow up effectively.
Absolutely. Our team can answer inbound calls, respond to emails, and manage online enquiries professionally, ensuring every customer interaction is handled quickly and effectively.
We prioritise rapid response times because fast follow-up significantly increases conversion rates. Most enquiries are handled within minutes, depending on your requirements.
Any business that receives regular customer or sales enquiries can benefit, including B2C and B2B organisations.
We have used YLM for a number of months to contact our historic prospects and they have done an incredible job! Drew and the team offer an amazing experience and over-performed on my expectations. I can not recommend enough!
The Mortgage Hut